Privacy Policy

Absolute Rubbish Last updated: February 26, 2026

1. Introduction

Welcome to Absolute Rubbish ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase. It has been prepared in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

When you place an order or sign up for our mailing list, we may collect the following information:

  • Contact information: name, email address, phone number

  • Shipping and billing information: mailing address, payment details (processed securely through our payment provider)

  • Order details: items purchased, order history, and transaction records

  • Marketing preferences: your consent status and the date and method by which consent was obtained

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and customer service communications

  • Send you marketing emails about new collections, promotions, and brand news (only where we have valid consent under CASL)

  • Improve our website and customer experience

  • Meet our legal and regulatory obligations

4. Marketing Communications and CASL Compliance

We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages (including promotional emails) where we have either:

  • Express consent: You have actively opted in to receive marketing communications from us, or

  • Implied consent: You have made a purchase from us within the past two years. Implied consent is time-limited and expires 24 months after your most recent transaction.

We keep records of how and when consent was obtained. Every marketing email we send will include our full business name, a valid mailing address, and a clear and easy way to unsubscribe. Unsubscribe requests will be honored within 10 business days. Once you unsubscribe, we will not send further commercial messages unless you provide express consent again.

You can withdraw consent at any time by clicking "unsubscribe" in any marketing email or by contacting our Privacy Officer directly.

5. Sharing Your Information

We do not sell your personal information. We may share your data only with trusted third-party service providers who assist us in operating our website and fulfilling orders — such as shipping carriers, payment processors, and email marketing platforms. These parties are required to keep your information confidential and use it only to perform services on our behalf.

Cross-border data transfers: Some of the tools and platforms we use (such as e-commerce and email marketing services) may store or process your data on servers located outside Canada, including in the United States. By using our website, you acknowledge that your information may be transferred to and processed in other jurisdictions, where privacy laws may differ from those in Canada. We take reasonable steps to ensure your data is handled responsibly regardless of where it is processed.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including completing your orders and complying with legal and tax obligations. Marketing consent records are retained for a minimum of three years. You may request deletion of your personal data at any time by contacting our Privacy Officer.

7. Data Breach Notification

In the event of a breach of security involving your personal information that poses a real risk of significant harm, we will notify you and report the breach to the Office of the Privacy Commissioner of Canada as required under PIPEDA. We maintain records of all security breaches.

8. Your Rights Under PIPEDA

You have the right to:

  • Know what personal information we hold about you and how it is being used

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

Customers in Quebec: If you are a resident of Quebec, you have additional rights under Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25), including the right to data portability and the right to request de-indexing of certain information. Please contact our owner to exercise these rights.

9. Cookies

Our website may use cookies to improve your browsing experience and support basic website functionality. You can adjust your cookie preferences through your browser settings at any time.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

11. Privacy Officer and Contact Information

For any questions, access requests, or privacy concerns, please contact:

Absolute Rubbish
Charmain Bertram
absolute.rubbish.bcb@gmail.com
384 Roncesvalles Ave.
Toronto, Ontario, Canada M6R 2

We will respond to all privacy inquiries within 30 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

This privacy policy is intended as a general guide and does not constitute legal advice. We recommend consulting a lawyer familiar with Canadian privacy law to confirm compliance with PIPEDA, CASL, and any applicable provincial legislation.